AI Customer Service
The #1 AI agent. A new generation of helpdesk.
A fully integrated service suite. Fin combines the #1 AI agent for customer service with a next-generation helpdesk, built to work together as one.
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Built to work together as one
Fin, the AI agent
Fin handles the majority of customer queries, resolving complex cases and routing to your team when needed.
Empowered human agents
Human agents focus on priority issues, using AI-powered tools to investigate and resolve them efficiently.
A system that improves with every resolution
Fin learns from your best answers, and human agents improve with Copilot — better service for everyone.
The next-generation helpdesk, designed for efficiency
Productivity
AI tools that maximize agent productivity: Copilot provides expert training, troubleshooting, translation and guidance, so your team performs at its best.
Usability
Modern software designed for speed and collaboration: a fully configurable helpdesk with shortcuts, macros, customer context and ticketing.
Optimization
Actionable insight for continuous improvement: deep reporting and AI insights help you monitor, evaluate and continuously optimize the customer experience.
Ranked #1 in G2 across 97 categories
Fin holds the highest ratings in the most recent G2 user satisfaction evaluations for customer service.
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Tell us about your goals and we'll get back to you within one business day.
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